Customer Service Officer
BENEO in Tienen is part of the German Südzucker Group, the largest sugar producer in Europe. BENEO, specialized in the development and production of high-quality nutritional ingredients from natural sources is represented in over 75 countries over the world. You can find BENEO ingredients in all kinds of food applications: from beverages to baby food, from dairy to bakery, from confectionary to cereals and from soup to sauces and in animal nutrition. . It helps customers to turn global megatrends – like healthy aging, energy and weight management, digestive health and more – into successful food products. For the ‘Functional Proteins team’ we are looking for a:
CUSTOMER SERVICE OFFICER
Key Responsibilities
Responsible for the full order administration process for a range of customers worldwide. Your most important tasks are:
- Handle customer's orders
- Take care of the contract and order administration
- Set-up and coordinate transport planning with external transporters and monitor the execution and the costs
- Collect the required documents (internal/external and from different authorities)
- Prepare and issue the invoices
- Update customer master data
- Take responsibility in projects (SAP, customs, transport,…)
- Daily contact with customers, transporters, authorities and others and internal departments such as Sales, Production, Supply Chain and Quality.
Key Qualifications
- Bachelor degree or experience in sales administration or customer service
- Good knowledge of Dutch and English
- Experience with an ERP system (at Beneo we use SAP)
- Strong problem-solving skills
- Diplomatic and able to build solid relationships
- Experience in EU/export legislation and logistics is a plus
Offer
- An exciting position in a financially stable and growing company which is regarded as one of the best in its class
- An internal training
- A competitive salary package
- The opportunity to meet the people at Beneo in a first interview
Contact
- Call Ralf Gutschoven on +32 (0)478 43 61 68 for more info or an application.On weekdays between 8h30 and 10h30 and in the evening from 19h00 to 21h00, on Saturday between 10h00 and 12h00.
- Or mail your CV to ralf@talentselection.be